Terrible app. Difficult to set up then after set up keep saying wrong password and then account locked. Whoever design this app should be fired immediately!
Basically just use this app once a year to download statement. One major thing need to change, why all statement file name the same? All 2021 statement are called AS_2021.pdf when download, duh How do I tell which statement I had previously downloaded?
The apps is as good as useless. Can't log in and the password itself is giving you so much problem. Everything you tried is as good as useless and reminding you to have mixtures of character!!!
stuck at the change password screen... and I can't get out of it..
Limited access using app, most of the important things can only access through website
Unfriendly apps. After update unable to login or reset password.
Wow, description mentions that it can be accessed at anytime and anywhere. But it can't be opened for many months.
I used to simply checked online on your webpage. Now I can't see anything so I downloaded the apps as advised. Still cannot see anything. The app just wouldn't open and wouldn't work. Nothing work. I can't register. I can't try to register. Nothing. I have money with your company that I wanted to check periodically to makesure it safe. FIX THIS!!!
Done transaction thru this app since last month, but the app never update the transaction record! Already submitted the nominee's form, however no record in the app!
Alright, I got my issue solved by myself finally. Has been 2 weeks no action from HLA. For the rest user, if you are using samsung fold, you can only use the app from the outer screen. HLA probably didn't think of duo screen devices user